Survey

1. How do you manage your loyalty program memberships?

A. Actively use many

B. Use a few key ones

C. Don't pay attention to them

2. Has a negative review ever stopped you from buying a product?

A. Yes, definitely

B. Yes, if there are many

C. No

3. What is your primary source for news?

A. Social Media

B. News Websites/Apps

C. Television

D. Word of Mouth

4. What makes a shopping website easy to use?

A. Clear navigation

B. Good search function

C. Fast loading

D. Simple checkout

5. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

6. How do you usually discover new products?

A. Social Media

B. Search Engines

C. Email Newsletters

D. Word of Mouth

7. How often do you dine out or order takeout?

A. Several times a week

B. Once a week

C. A few times a month

D. Rarely

8. Do you prefer buying books physically or digitally?

A. Physical Books

B. E-books

C. Audiobooks

D. No preference

9. What is your ideal delivery time?

A. Same-day

B. 1-2 days

C. 3-5 days

D. A week is fine

10. How do you feel about automated subscription renewals?

A. Convenient, I like them

B. They sometimes cause unwanted charges

C. I prefer to manually renew